Description

Summary

Hyatt Hotels Corporation seeks an enthusiastic Vice President to join our Risk Management Department. In this role, you will be collaborating closely with the broader Operations, Legal, Human Resources, Communications, and Technology teams, where you'll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests.

Who We Are

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines can open the door for exciting career and growth opportunities to our colleagues.

As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences and jobs into careers.

Why Now?

This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.

How We Care for Our People

What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious 100 Best Companies to Work For® list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong.

We're proud to offer exceptional corporate benefits which include:
• Annual allotment of free hotel stays at Hyatt hotels globally
• Flexible work schedule
• Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
• Paid Time Off, Medical, Dental, Vision, 401K with company match

Who You Are

As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect and Wellbeing. You enjoy working with others, are results driven and are looking for a variety of opportunities to develop personally and professionally.

Qualifications

The Vice President of Global Safety and Security is the senior enterprise leader responsible for shaping and executing a cohesive global strategy to protect people, property, brand reputation, and business continuity across a diverse global portfolio. This role drives the development and execution of integrated risk frameworks.
Serving as the strategic and tactical anchor for safety and security, the VP partners across brands, regions and functions-including Operations, Asset Management & Development, Legal, Compliance, HR, Technology, and Insurance-to enable business growth while proactively managing complex and evolving operational risks. This leader is accountable for aligning risk mitigation capabilities from the executive level to the property level and ensuring scalable, measurable, and locally adaptable solutions that support owner confidence, regulatory compliance, and guest trust.
• Lead the development and execution of a global safety and physical security strategy aligned with the company's enterprise risk framework, purpose, and growth objectives.
• Serve as executive owner of the Operational Risk Register for material threats to people, operations, and business continuity.
• Build and implement a global risk maturity model, guiding enterprise capability across managed, franchised, owned, and joint venture operations.
• Oversee end-to-end physical security and life safety programs, including access control, threat intelligence, surveillance, investigations, emergency protocols, and contractor security.
• Lead the global crisis management and emergency response framework in partnership with Legal, Ops, and Corporate Communications.
• Direct the operations of a 24/7 GSOC, travel risk management, high-risk event protocols, and executive protection.
• Collaborate with Development and Sales to support safe and strategic market entry, including due diligence, site assessments, and risk-based mitigation strategies.
• Partner with Operations, Design, and Engineering to integrate safety and security standards into property development and renovation.
• Develop owner-facing resources and frameworks to build owner trust and support compliance with global safety and security standards.
• Leverage incident data, intelligence feeds, and emerging technologies to monitor global threat landscapes and support predictive risk modeling.
• Oversee the evaluation and implementation of safety and security technology platforms.
• Develop and maintain dashboards, KPIs, and performance reporting tools to track progress, measure risk maturity, and guide resource allocation.
• Lead, develop, and retain a high-performing, globally distributed safety and security team across brands, regions and functional lines.
• Serve as the primary escalation point and trusted advisor to senior leadership, brand and regional presidents during critical incidents or high-profile exposures
Qualifications

Experience Required:
• 15+ years in senior-level operational risk, security, or safety leadership roles.
• Deep expertise in both strategic risk planning and tactical/field-level risk mitigation.
• Experience managing global or multi-region teams in high-risk or decentralized environments.
Education and Certifications:
• Bachelor's degree required; advanced degree preferred.
• Preferred: CPP or related security professional certification (PSP, CFE, etc.).

Experience Preferred:
• Security or Risk Management Information System knowledge a plus
• Microsoft Office - Word, Excel, PowerPoint, etc.
• Executive presence and decision-making in high-pressure situations.
• Ability to travel globally up to 50%.
• Strong collaboration skills across Risk, Legal, Ops, and HR.
• 24x7 availability to respond to any security threats or critical incidents

The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
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We welcome you:
Research shows that individuals tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better.

The salary range for this position is $181,500 - $242,000

The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate.

We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place.