Description

Overview

North Plains, OR | Pumpkin Ridge Golf Club is currently searching for a Head Golf Professional who will oversee Club Golf Operations for the Witch Hollow Golf Course, the private golf course located at Pumpkin Ridge Golf Club. This individual will continue the storied golf history of Pumpkin Ridge while working to improve the member experience through remarkable service, and creative programming.

As Head Golf Professional, you will be responsible for overseeing all aspects of the Witch Hollow Club Golf Operations and ensuring the highest standards of service.

Compensation range is $90,000 to $105,000 and is negotiable based on the level of expertise. Compensation includes a bonus component.

One of Portland, Oregon's finest and most-storied and historic private golf clubs, where we walk in the footsteps of legends - an experience for those who play... Pumpkin Ridge is born of a vision to weave Portland and the Pacific Northwest into the fabric of this great game, to become a home of our National Championships, to provide the consummate golf-centric escape for the most discerning players. Amongst many other events, the Club has played host to the 1996 US Amateur Championship, the 1997 & 2003 US Women's Open, the 2006 US Women's Amateur Open, more than half a decade of Korn Ferry Tour events and the 2022 LIV Portland Invitational. This is a unique opportunity for a seasoned professional to make their mark on this historic 36-hole facility located in Washington County of Oregon.

Essential Responsibilities

Responsibilities:

• Develop strategic plans to enhance the Witch Hollow golf experience
• Manage daily golf operations, including, but not limited to staffing, service levels, tee time reservations, player check-in, member tournament operations.
• Assist General Manager in developing the golf course's annual golf budget and monitor the performance of golf operations throughout the year.
• Ensure the course is properly maintained and prepared for play
• Develop and implement policies and procedures to optimize efficiency and customer satisfaction
• Recruit, hire, train, and supervise golf staff including assistant professionals, starters, rangers, and pro shop personnel
• Maintain a welcoming and professional atmosphere for all golfers and guests
• Address member and guests inquires, concerns, and complaints in a timely manner
• Develop and implement golf instruction programs for players of all skill levels, including group lessons, clinics, and private instruction
• Manage the pro shop inventory, including purchasing, pricing, and merchandising
• Promote and sell golf equipment, apparel, and accessories to maximize revenue
• Prepare and manage the golf budget, including revenue projections, expense tracking and financial reporting
• Goal to achieve and maintain fully membered Club. Total Golf Membership 475.
• Review the golf course and club facilities on a routine basis work to keep all areas (Maintained, Clean, Organized and Orderly)
• Achieve the twenty-five key Escalante Standards for all properties.
• Respond quickly to guest requests in a friendly and respectful manner.
• Effective in Member interactions and communications and implements systems to collect member feedback on Club golf operations.
• Maintains exceptional member retention by creating an environment with excellent hospitality, programming, and outstanding golf experience.
• Assist General Manager with Standard 20 Daily Forecast Report submissions monthly. Expectations Final DFR should be 97%-98% accurate as compared to final monthly financials.
• Develop and implement member golf programming that is engaging and meets the expectations of the membership.

Qualifications

• PGA Member Required
• Excellent communication and interpersonal skills.
• Strong knowledge of golf rules, etiquette, and instruction techniques
• Strong leadership and team-building abilities
• Proficient in golf management software and Microsoft Office Suite
• Able to work flexible hours, including weekends and holidays
• Disciplined Leader (Experience with 4 Disciplines of Execution Preferred)
• Standard highly effective Weekly "WIG" Meeting with all Department Leaders.
• Hold Department leaders are accountable to incorporate the 4 Disciplines of Execution into their daily operations.

Responsibilities are subject to change and new responsibilities may be added. The Head Golf Professional is expected to be adaptable and flexible and make the necessary adjustments to achieve those new responsibilities and changes that may be made from time to time.