Description

Overview

The Golf Professional Operations Manager serves as a key leader within the golf operations team, responsible for overseeing staff, optimizing processes, and fostering strong relationships to ensure an exceptional experience. This role is instrumental in enhancing member and guest experiences while driving operational excellence, financial performance, and team development across the golf operation.

Key Responsibilities:

• Team Leadership & Service Excellence
Lead and manage the Outside Services and Locker Room teams to deliver professional, attentive, and efficient service. Responsibilities include recruitment, hiring, training, daily supervision, and ongoing staff development. Establish and uphold high service standards and operational procedures.

• Strategic Planning Support
Collaborate with Golf and Club Leadership teams to support annual planning initiatives.

• Event & League Management
Assist in the coordination and execution of member and non-member golf events and leagues, ensuring seamless operations and memorable experiences.

• Culture & Team Development
Promote a culture of accountability, collaboration, and hospitality. Foster a positive work environment that supports team engagement and performance.

• Instructional & Fitting Support
Provide support for golf instruction programs and equipment fittings as needed, enhancing the overall golf experience.

• Industry Knowledge & Policy Adherence
Maintain a strong understanding of the game of golf, current equipment trends, and club policies to ensure informed decision-making and consistent service delivery.

Benefits

• Westfield Company Health Care Plan
• Westfield Company Pension Plan
• 401K - Company automatically contributes additional 3%
• Three weeks paid vacation
• Summer Season Work life balance (May-Sept)
• • Eligible to use up to one week of vacation during the summer season.
  • Most in-season weeks feature 5-5.5 day work weeks with one weekend day off.
  • Two pre-scheduled three-day weekends