Description

Summary

Hyatt Centric Key West offers a vibrant, contemporary lifestyle experience in the heart of historic Key West. Our hotel embodies the spirit of exploration, adventure, and relaxation that guests seek. We pride ourselves on exceptional service, authentic local flavor, and creating memorable guest experiences.

Position Overview

We are seeking a motivated and experienced Food and Beverage Supervisor to join our dynamic team at Hyatt Centric Key West. The ideal candidate will oversee daily food and beverage operations, ensuring exceptional guest satisfaction, maintaining high standards of quality, and supporting the management team in achieving operational goals.

Key Responsibilities

• Supervise and coordinate daily food and beverage activities in Four Flamingos, A Richard Blais Key West Kitchen, Blue Mojito Bar, In Room Dining, and Banquet Services
• Lead, train, and motivate team members to deliver outstanding guest service
• Monitor food and beverage quality, presentation, and hygiene standards in compliance with Hyatt policies
• Manage guest concerns promptly and professionally, ensuring a positive dining experience
• Assist with scheduling, inventory control, and cost management to maximize profitability
• Collaborate with culinary and management teams to ensure seamless operations
• Enforce health, safety, and sanitation guidelines
• Support special events, banquets, and group functions as needed
• Maintain a professional and positive working environment

Compensation & Benefits:

At Hyatt Centric Key West, we care for our colleagues so they can be their best. This position offers a competitive salary and the following benefits:

• Paid Time Off (PTO) available immediately upon hire
• Health Insurance coverage beginning after 30 days of employment
• 401(k) with company match
• Wellness and Education Reimbursements to support your professional and personal growth
• Complimentary Meals during shifts
• Complimentary Parking for all employees
• Global Complimentary and Discounted Hotel Nights at Hyatt properties around the world

Discover Your Place in Paradise:

At Hyatt Centric Key West , we're passionate about creating unforgettable guest experiences in the heart of Old Town. If you're a hospitality leader ready to join a dynamic, inclusive team in one of the most beautiful destinations in the country, we invite you to apply today.

Join us-and help us set the standard for service and hospitality in Key West.

Qualifications

• 2 years of supervisory experience in a food and beverage setting in a hotel or upscale restaurant preferred
• 3 years of food and beverage experience required
• Strong leadership and communication skills
• Excellent customer service orientation with a passion for hospitality
• Ability to work flexible hours, including nights, weekends, and holidays
• Knowledge of food safety standards and best practices
• Familiarity with POS systems and inventory management is a plus
• Ability to work well under pressure and multitask efficiently