Description

The Associate Director of Residential Dining provides strategic leadership and operational excellence for the university’s residential dining program. This role ensures an exceptional dining experience for students, faculty, staff, and guests by upholding the highest standards of food quality, service, and hospitality, while maintaining fiscal responsibility within established budgets.

The Associate Director guides the residential dining management team using industry best practices, fostering a culture of teamwork, accountability, and innovation. A strong commitment to culinary excellence, safety, sanitation, and presentation, along with effective marketing, point-of-sale management, and communication, drives the success of this key campus program.

A complete job listing and directions to apply can be found at https://campus.und.edu/human-resources/careers/index.html

Requirements

Management and Leadership

Supervises a staff of 38 professional staff, 30-40 temporary staff, and 175-250 student employees. Provide operational and strategic guidance to all unit staff to support dining’s vision and goals
Clearly articulates expectations, conducts unit-level trainings, meetings, and orientation sessions, provides ongoing performance assessment and feedback, holding self and team accountable for expectations and standards as well as department goals and objectives. Coach and mentor staff. Build morale and emphasizes teamwork and engagement
Oversees the hiring process, interviews applicants and recommends candidates for hire
Establish an environment of team and individual accountability
Maintains service and culinary concept standards and procedures through training and daily formal and informal inspections, ensure consistency, quality, and appealing presentation through random inspections.
Evaluate, counsel, and discipline employees in accordance with campus and departmental policies.
Train staff on the proper startup, shutdown, and use of equipment.
Financial oversight

Monitors budgeted food, variable, and labor costs, regularly reviews budget with staff, reviews and analyzes financial reports. Reviews profit and loss statement for accuracy and comparison to budget.
Directs managers on appropriate staffing schedules
Using established practices, oversee the acquisition of inventory, maintain sufficient levels per sales, min