Description

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.

The Assistant F&B Manager assists in managing the food and beverage outlets within the hotel operated by Hyatt which may include the restaurant, in room dining, lounge and coffee bar. The Assistant F&B Manager may also be responsible for staffing, scheduling and training of staff.

Duties Include:

• Responsible for interviewing, training and scheduling.
• Responsible for payroll, reports, inventory.
• Coordinate outlet operations with other hotel departments to ensure efficient guest service.
• Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality.
• Implement procedures to increase guest and employee satisfaction.
• Exercise quality control for both food and beverage.
• Maintain Hyatt standards of service and ensure their implementation.
• Ensure full compliance with Department of Health regulations and Hyatt Corporate standards.
• Maintain communications with other areas of the hotel.
• Coach and counsel employees to reflect Hyatt service standards and procedures.

Benefits include:
• Medical, Prescription, Dental, and Vision Insurance (after 30 days)
• 401(k) with Company Match
• Free & Discounted Room Rates
• Paid Vacation, Sick Days, New Child leave
• Free Meal
• Global Career Opportunities & Growth
• Tuition Reimbursement
• Employee Stock Purchase Plan
• Great Company Culture!

Qualifications

• Demonstrated ability to effectively interact with people.
• 2 years or more of progressive hotel F&B management experience preferred, typically with Hyatt.
• Service oriented style with professional presentations skills.
• Proven leadership skills.
• Hotel or Hospitality degree an asset.
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, must be an effective communicator and effective in providing exceptional customer service.
• Clear and concise written and verbal communication skills.
• Must be proficient in Microsoft Word and Excel.
• Must have excellent organizational skills and abilities.