Description

Overview

The Assistant Golf Professional is responsible for - assisting the Head Golf Professional with all golf shop activities and outside services operations and is responsible for ensuring guests receive outstanding customer service, which meets or exceeds their expectations. The Assistant Golf Professional is integral is assisting with golf events, tournaments, outings, leagues, teaching clinics, and other golf programs designed to improve the Club's products and services as well as its competitive position in the marketplace.

All duties are performed in accordance with department and Sunseeker Resorts policies, practices and procedures.

JOB DUTIES:

• Responsible for daily set-up and continued care for welcome areas, parking lot, practice facilities, clubhouse, club & cart storage, and departures.
• Participates in the Tournament Operations, Retail assignments, and Instruction with the Golf Academy, given the status through the PGA Program.
• Coordinates member & guests special orders, tee times, access to partner golf courses, and assists club groups with tournament access.
• Update professional staff and golf services team of any additions made throughout the day.
• Oversees the rental set inventory and equipment is maintained, updated, and functional.
• Coordinate with transportation delivery of guests and golf bags.
• Daily review of golf club shipments via Ship Sticks or other carriers.
• Ensure Guest Services team has materials needed to preset next day setup.
• Work in conjunction with restaurant team to coordinate pre-booked beverage packages to be set in golf carts.
• Assist with assigned tournament details and Group Golf functions.
• Maintain shop displays and inventory levels on the floor.
• This position will rotate to serve as valet attendant, pro shop attendant, starter, ranger, if necessary, as well as an instructor at the academy.
• Assist with daily staff schedules to ensure proper coverage based on play demands.
• Performs other job-related duties as assigned.

Experience Required

MINIMUM REQUIREMENTS :

Combination of Education and Experience will be considered. Sunseeker Resort performs criminal background checks on all candidates. Candidates will need to be authorized to work in the US as defined by the Immigration Act of 1986. Sunseeker Resorts uses E-Verify to confirm the eligibility of all newly hired employees to work in the United States. For more details on E-Verify visit e-verify.gov.

Required:

• BA / BS degree in Hospitality, Business, Golf Management, or related field.
• PGA Class "A" Member in good standing. May consider strong Level II or III Associate with a clear path to soon acquire PGA membership.
• Minimum of two (2) years' experience of private or resort club, preferably as an Assistant Golf Professional.
• Golf Academy experience a plus and / or Teaching certifications from accredited programs.
• Bilingual is a plus.

OTHER MINIMUM REQUIREMENTS: KNOWLEDGE/SKILLS/ABILITIES:

• Ability to work varied shifts, including weekends and holidays
• Strong working knowledge of Microsoft Office
• Excellent customer service skills
• Ability to function well under pressure, manage multiple priorities, and meet established deadlines
• Must possess mature personal discretion and sound judgment
• Strong leadership abilities, sound judgment, superior problem solving and decision-making skills
• Excellent organizational, analytical and project management skills, with particular attention to quality and detail
• Interpersonal skills to deal effectively with all business contacts
• Professional appearance and demeanor

Benefits

• Medical/ Dental/ Vision
• 401K Match
• Education Reimbursement