Tiffany & Co.
Miami, Florida, United States
13 days ago
Job Function


Key Accountabilities

  • Provides excellent customer service during hosting experiences to support growth of sales.
  • Assist leadership team to provide guidance to clients/team members about Top Miami Experiences (restaurants, hotels, events, etc)
  • Lead an organized appointment scheduling process for US/International stores.
  • Oversee line management when needed with an elevated consistent approach.
  • Primary point of contact for all Back of House Hospitality stock management
  • Effectively control each item’s expiry to optimize storage and reduce waste
  • Locate and organize Hospitality storage closets (All Hospitality tools)
  • Manage main storage for all consumable stock (Champagne, water, soft drinks, etc)
  • Monitor day-to-day consumption and restocking for each BOH area in the Boutique.
  • Match consumptions with the number of appointments, analyze and report discrepancies.
  • Partner with IT and HR on administrative needs for internal and external hospitality staff including but not limited to IT assets, uniform, and new hire onboarding.
  • Use clear and concise communication to support Boutique Management with external vendors.
  • Strategically track/forecast day to day for hosting staffing needs.
  • Scheduling all waitstaff team in partnership with Workforce Management Team
  • Process all Food & Beverage purchases and receipts and align them with Hospitality Budget
  • Receive and process all invoices in a timely manner to maintain positive working relationships with all vendors.
  • Support the hospitality execution of high-profile selling events, important VIC client appointments, and special projects including but not limited to product launches, events, activations, press previews, branding initiatives, and client experiences.
  • Develop relationships with cross-functional teams and vendors
  • Support additional operational tasks as requested by Director and Team Managers.

Required Qualifications

  • At least 2 years of Administrative experience in hospitality or luxury retail environment.
  • Excellent verbal and written communication skills and ability to work independently with minimal direction, as well as a part of a team
  • Exceptional organizational skills
  • Ambitious, flexible, out-going, professional, enthusiastic
  • Comfortable in and appreciative of a luxury retails setting
  • Work early mornings, evenings, nights and weekends, as needed
  • Ability to work on multiple projects while optimally prioritizing workload

Job ID: 72385771
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