Description

Summary

The Opportunity

Hyatt seeks an enthusiastic Director to join our Hyatt Sales Force Meeting and Events team. In this role, you will be collaborating closely with the broader HSF teams as well as hotel colleagues, where you'll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections with colleagues, customers, and guests across the organization.

Who We Are

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.

As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Why Now?

This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.

How We Care for Our People

What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious 100 Best Companies to Work For® list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong.

We're proud to offer exceptional corporate benefits which include:
• Annual allotment of free hotel stays at Hyatt hotels globally
• Flexible work schedule
• Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
• Paid Time Off, Medical, Dental, Vision, 401K with company match

Who You Are

As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Wellbeing. You enjoy working with others, are results-driven, and are looking for a variety of opportunities to develop personally and professionally.

The Role

Responsibilities include, but are not limited to, the below:
• Develop and execute sales strategies that drive growth across professional, collegiate, and youth sports markets.
• Build and maintain strong relationships with key decision-makers, including leagues, teams, housing partners, governing bodies, and agencies.
• Identify and pursue new business opportunities within the global sports travel sector.
• Direct hotel and resort sourcing for major sports partners across regular and postseason play, marquee events, tournaments, and administrative meetings.
• Collaborate closely with internal stakeholders-sales, marketing, operations, and finance-to ensure alignment and successful execution of strategies.
• Provide strategic guidance and best practices to colleagues and customers; share insights on training, tools, and company initiatives.
• Support hotels and customers in contract negotiations, lead distribution, and property recommendations.
• Monitor industry trends, competitor activity, and market intelligence to refine sales strategies.
• Manage sales pipeline, forecast performance, and provide reporting and analysis to senior leadership.
• Represent the company at key industry events, conferences, and trade shows.
• Ensure an exceptional customer experience through proactive communication, issue resolution, and collaboration with hotel teams.

Qualifications

Experience Required:
• Bachelor's degree or equivalent experience.
• Experience managing large-scale sports accounts, bids, and events from sourcing through execution.
• Strong analytical skills with the ability to assess data, identify opportunities, and make informed business recommendations.
• Proven ability to influence and guide internal stakeholders without direct authority, fostering collaboration between global and property-level teams.
• Skilled in conflict resolution and service recovery with a focus on long-term relationship retention.
• Confident public speaker and presenter at client-facing events or industry conferences.
• Proficient in Microsoft Office Suite (Excel, PowerPoint, Word)
• Self-disciplined, organized, and resourceful, with the ability to manage multiple complex projects simultaneously.

Experience Preferred:
• Familiarity with Lanyon, CVENT, Envision, Cognos, Tableau, Reserve, and Oracle preferred.
• 4+ years with sales experience in the Sports segment of hotel sales
• Experience in coaching or team leadership is a plus.

The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

We welcome you:

Research shows that individuals tend to apply to jobs only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better.

The salary range for this position is $95,500 - $124,000.

The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate.

We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place.